We provide and build a range of cloud services including; Infrastructure as a Service (IaaS), Platform as a service (PaaS), and Software as a service (SaaS).
Find your perfect domain name for your business.
Once you have sourced your domain name, get in touch with our technical team and they will set-up your account within 24 hours.
Whether you are a SME, Large Enterprise or a Government entity, TekNet Solutions has the right IT maintenance and support services for your business.
We provide E-mail and Website Hosting for any size organisation.
No – TekNet offera a time and materials based service, where clients can take advantage of our technical skills in determining faults, providing corrective action or in a consultancy or network design capacity.
All hours are charged for at our published non-contract holder rates, a copy of which is available online by clicking here.
Parts replaced during any corrective action are returned to the client, alongside any unit.
Yes – An annually charged fixed cost service encompassing units under a 4 hour and 8 hour arrangement. This service provides the highest level of service offered by TekNet and provides our clients with the pinnacle of technical support. Customers entering into this contract will be entitled to the highest priority of response rates, access to our technical arena and be able to log calls with our helpdesk 24 hours a day, 7 days a week*.
Customers of Fixed contract services are also able to benefit from quarterly or half yearly maintenance visits for proactive servicing of their equipment.
All clients who subscribe to any TekNet maintenance scheme and have compatible software can request to have their backup software monitored. The backup monitoring will be in the form of a daily email message from your server to our helpdesk service, where we can ensure that the backup is successful. If there are any more than two consecutive failures, a call will be automatically scheduled for analysis by our engineers, for corrective action.
This service is invaluable in ensuring that your daily backups work on a consistent basis, and assist you with business continuity should any disaster befall your organisation.
This service is provided without charge provided you are a current maintenance holder of any of the schemes.
Yes – Personal Computers that are working units, but have been replaced by clients for performance reasons only will have their hard disks wiped and the original operating system reloaded from scratch. These units will then be offered to any of the numerous charities supported by TekNet.
If you wish to be a future recipient of any of the units, please contact Becky, who will be pleased to retain your details for future consideration.
Yes – By ordering your ADSL, VDSL or Fibre service through TekNet, we are able to co-ordinate all of the installation aspects and manage the whole end-to-end service on you behalf.
