Who we are

At TekNet Solutions Limited we have been providing Computer Support and IT Maintenance Services since 1998. TekNet Solutions Limited is registered in England & Wales under incorporation number 03585182. TekNet Solutions Limited is an ISO 27001:2013 – Security Standards organisation – Certificate AJA17/18252 and an ISO 9001:2015 – Quality Standards organisation – Certificate AJA14/17307.

TekNet Solutions Limited
Moulton Park Business Centre
Redhouse Road
Moulton Park Industrial Estate
Northampton
NN3 6AQ

Our website address is: www.teknet.co.uk and our e-mail address is [email protected].

 

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Contact forms

We use contact forms to collect personal information for the purpose of sending our e-newsletter at our visitors’ request. We also use forms to collect data for the purpose of customer service requests.

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will remain for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

 

Analytics

We use Google Analytics to collect information about what pages you visit, how long you stay on each page and information about your general location.

 

With whom do we share your data

We may share information collected from our website with our parent company Flywheel IT Services.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

All form submissions are also retained indefinitely.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

Your contact information

For any privacy-specific concerns regarding your contact information, please contact our Data Protection Officer, John Stronnar, Managing Director on [email protected]

Or write to:

John Stronnar, Managing Director
TekNet Solutions Limited
Moulton Park Business Centre
Redhouse Road
Moulton Park Industrial Estate
Northampton
NN3 6AQ

 

Additional information

How we protect your data

Our staff are trained in data protection, and as such we have a data protection policy.  We use SSL encryption when storing your data and are ISO 27001:2013 and ISO 9001:2015 certified.  We also have a certified GDPR practitioner on staff.

 

What data breach procedures we have in place

We have a stringent data protection policy, and as such we have guidelines that enable us to handle any potential data breaches.

 

From what third parties do we receive data

Google Analytics

 

What automated decision making and/or profiling we do with user data

There is no automated decision making or profiling with user data on our website.

 

Industry regulatory disclosure requirements

TekNet Solutions Limited is registered in England & Wales under incorporation number 03585182.

TekNet Solutions Limited is an ISO 27001:2013 – Security Standards organisation – Certificate AJA17/18252 and an ISO 9001:2015 – Quality Standards organisation – Certificate AJA14/17307

TekNet Solutions Limited has a certified GDPR practitioner.

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