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Contact Teknet Network Support In Buckinghamshire

 

Network Support Buckinghamshire

TekNet offer complete Network Support in Buckinghamshire and Network Support Maintenance contracts to ensure all our Network Support clients requirements are accurately reflected in our high level of service

Having a stable and reliable computer network is one of the most important requirements in a business environment. TekNet are experienced in installing support networks ranging from the very small to the largest Support Networks in the country.

Buckinghamshire Network Support

Whether your Network is made up of only a few computers or is a multi site wide area support network, we have the skills and expertise in ensuring that it operates at peak performance.

An annually charged fixed cost Network Support service encompassing units under a 4 hour and 8 hour arrangement. This Network Support service in Buckinghamshire provides the highest level of service offered by TekNet and provides our clients with the pinnacle of Network Support. Customers entering into this contract will be entitled to the highest priority of response rates, access to our technical arena and be able to log calls with our helpdesk 24 hours a day, 7 days a week*.

Hours Purchase Contract
TekNet Network Support offer an exceptionally simple hours purchase arrangement in Buckinghamshire, where clients can make an advance purchase or hours at a rate significantly below our time and materials rates. When you make a Network Support request, these hours or half hourly increments thereof are deducted from the pool of existing hours, until they are exhausted.

Proactive Scheme
Our proactive Network Support maintenance In Buckinghamshire scheme can be optionally combined with either our hours purchase scheme or the fully maintained Network Support in Buckinghamshire scheme and is paid for annually in advance, normally at the start of the contract term.

Backup Monitoring
All clients who subscribe to any TekNet Network Support maintenance scheme and have compatible software can request to have their backup software monitored. The backup monitoring will be in the form of a daily email message from your server to our helpdesk service, where we can ensure that the backup is successful. If there are any more than two consecutive failures, a call will be automatically scheduled for analysis by our engineers, for corrective action.

 

Time & Materials
TekNet offer a time and materials based service, where clients can take advantage of our technical skills in determining faults, providing corrective action or in a consultancy or network design capacity.

Donated or Disposal Equipment
Occasionally, TekNet will receive equipment from Network Support in Buckinghamshire clients who have recently upgraded their equipment and wish us to dispose of the older units. All units disposed of in this manner are disposed of in the following manners;

 

Teknet are leading specialists in IT Support, Services and Maintenance in many areas accross the UK, including Cambridge, Northampton, Rugby, Hertfordshire, Milton Keynes, Buckingham, Bedfordshire, Peterborough, Warwickshire and Leicester.