Teknet Services
TekNet Solutions
Customer Help Desk

IT Support Milton Keynes

Contact Teknet IT Support in Milton Keynes

TekNet offers an extensive array of IT Support Milton Keynes and Maintenance contracts to ensure that our IT support clients always receive the Tech requirements that accurately reflect their specific organisations requirements.

Milton Keynes IT Support Contract

An annually charged fixed cost IT Support service encompassing units under a 4 hour and 8 hour arrangement. This IT Support service in Milton Keynes provides the highest level of service offered by TekNet and provides our clients with the pinnacle of IT Support in Milton Keynes. Customers entering into this contract will be entitled to the highest priority of response rates, access to our technical arena and be able to log calls with our helpdesk 24 hours a day, 7 days a week*.

Proactive Scheme
Our proactive IT Support maintenance In Milton Keynes scheme can be optionally combined with either our hours purchase scheme or the fully maintained IT Support Milton Keynes scheme and is paid for annually in advance, normally at the start of the contract term.

Backup Monitoring
All clients who subscribe to any TekNet IT Support In Milton Keynes maintenance scheme and have compatible software can request to have their backup software monitored. The backup monitoring will be in the form of a daily email message from your server to our helpdesk service, where we can ensure that the backup is successful. If there are any more than two consecutive failures, a call will be automatically scheduled for analysis by our engineers, for corrective action.

Time & Materials
TekNet IT Support In Milton Keynes offer a time and materials based service, where clients can take advantage of our technical skills in determining faults, providing corrective action or in a consultancy or network design capacity.

Donated or Disposal Equipment
Occasionally, TekNet will receive equipment from IT Support In Milton Keynes clients who have recently upgraded their equipment and wish us to dispose of the older units. All units disposed of in this manner are disposed of in the following manners;

Hours Purchase Contract
TekNet IT Support offer an exceptionally simple hours purchase arrangement in Milton Keynes, where clients can make an advance purchase or hours at a rate significantly below our time and materials rates. When you make a IT Support request, these hours or half hourly increments thereof are deducted from the pool of existing hours, until they are exhausted.

Teknet are leading specialists in IT Support, Services and Maintenance in many areas accross the UK, including Cambridge, Northampton, Rugby, Hertfordshire, Milton Keynes, Buckingham, Bedfordshire, Peterborough, Warwickshire and Leicester.