Teknet Services
TekNet Solutions
Customer Help Desk

Computer Maintenance Cambridgeshire

Contact Teknet Computer Maintenance in Cambridgeshire

TekNet offer complete Computer Maintenance in Cambridgeshire and IT Support Maintenance contracts to ensure all our Computer Support clients requirements are accurately reflected in our high level of service.

Cambridgeshire Computer Maintenance

An annually charged fixed cost Computer Maintenance service encompassing units under a 4 hour and 8 hour arrangement. This Computer Maintenance service in Cambridgeshire provides the highest level of service offered by TekNet and provides our clients with the pinnacle of Computer Maintenance. Customers entering into this contract will be entitled to the highest priority of response rates, access to our technical arena and be able to log calls with our helpdesk 24 hours a day, 7 days a week.

Hours Purchase Contract

TekNet Computer Maintenance offer an exceptionally simple hours purchase arrangement in Cambridgeshire, where clients can make an advance purchase or hours at a rate significantly below our time and materials rates. When you make a Computer Maintenance request, these hours or half hourly increments thereof are deducted from the pool of existing hours, until they are exhausted.

Proactive Scheme

Our proactive Computer maintenance In Cambridgeshire scheme can be optionally combined with either our hours purchase scheme or the fully maintained Computer Maintenance in Cambridgeshire scheme and is paid for annually in advance, normally at the start of the contract term.

Backup Monitoring

All clients who subscribe to any TekNet Computer maintenance scheme and have compatible software can request to have their backup software monitored. The backup monitoring will be in the form of a daily email message from your server to our helpdesk service, where we can ensure that the backup is successful. If there are any more than two consecutive failures, a call will be automatically scheduled for analysis by our engineers, for corrective action.

Time & Materials

TekNet offer a time and materials based service, where clients can take advantage of our technical skills in determining faults, providing corrective action or in a consultancy or network design capacity.

Donated or Disposal Equipment

Occasionally, TekNet will receive equipment from Computer Maintenance in Cambridgeshire clients who have recently upgraded their equipment and wish us to dispose of the older units. All units disposed of in this manner are disposed of in the following manners;

Teknet are leading specialists in IT Support, Services and Maintenance in many areas accross the UK, including Cambridge, Northampton, Rugby, Hertfordshire, Milton Keynes, Buckingham, Bedfordshire, Peterborough, Warwickshire and Leicester.